Mental health support for frontline health workers & the general public during COVID-19 pandemic

In recent weeks, the strain of the COVID-19 pandemic on our healthcare and economic systems has received no shortage of commentary. Slightly less remarked, on but no less important, are the social and psychological effects of the novel coronavirus outbreak. Most acutely, workers on the front lines of the pandemic have been put in a position that is bound to strain both their mental and physical health. Healthcare providers have been selflessly risking their lives to save others and have directly witnessed the human costs of the pandemic. Those with a family member or friend battling COVID-19 in hospital have been forced to deal with a tremendous amount of stress and uncertainty. Others are in the process of grieving after losing a loved one to the disease.

On a societal level, there are very real psychological costs to the social distancing measures needed to flatten the curve. It is commonly said that humans are a social species by nature, meaning we evolved to live in close contact with others in tight knit social groups. Physical distancing measures work directly against our ingrained sociability by disrupting the meaningful in-person social interactions that form an invaluable part of our lives. Over the past six weeks many Canadians will have likely spent more time alone than at any time during the past six years. While some may find the solitude and isolation to be rejuvenating, others may find that these same situations give rise to feelings of loneliness.

Like many other highly developed countries, the structure of Canadian society poses an unprecedented challenge to our ability to collectively navigate the social consequences of the novel coronavirus. More Canadians now live alone than ever before, making thousands of people vulnerable to feelings of isolation and loneliness. Elderly Canadians and those without the tools to connect with others virtually will find it particularly difficult to combat these emotions.

Of course, physical isolation is not the only source of stress that will challenge people’s mental health throughout the pandemic. For many, reduced income will be a source of profound anxiety and stress as they worry about how they are going to make ends meet. Beyond merely providing people with economic security, work also brings meaning to people’s lives and is a critical part our identities. Without the constant of steady employment, millions of Canadians will likely be experiencing a sense of dislocation and aimlessness.

And although the physical symptoms of coronavirus may discriminate by age, its effects on people’s mental health effects do not. Children and young adults are also vulnerable to depression and anxiety brought about by the COVID-19 pandemic. For youth already dealing with mental health issues, the closure of schools has meant the loss of an important coping mechanism. Grade 12 students are likely wondering how the pandemic will impact their senior year while thousands of young adults are worried about the job market they will be graduating into.

Given the widespread impact of the pandemic on our mental and physical health, this moment demands unprecedented levels of social solidarity from all of us. Many have already risen to the challenge in what some have called the care-mongering movement. Facebook groups allowing people to arrange to deliver groceries to seniors or those in self-isolation were formed just days after the announcement of social distancing measures. Island medical students were quick to offer childcare services to health care workers battling the pandemic on the frontlines. Zoom , Skype or Facetime calls to check in on friends and family have become a regular occurrence. But as the pandemic drags on and more of us get accustomed to our new social reality, we need to ensure that we remain unwavering in our commitment to others. We need to continue to keep the elderly and those living alone emotionally connected to the outside world. We must to continue to respond to requests from charities and community-based organizations when they are made. And we need to continue to check in on vulnerable friends and family members to give them the support they need.

Nonetheless, despite the inspiring levels of social solidarity shown throughout the pandemic, local communities cannot be expected to bear the burden of COVID-19’s social ramifications on their own. It is the responsibility of the government to provide people with the mental health resources they need for the duration of this crisis. To date, governments across Canada and organizations focused on delivering healthcare have stepped up to migrate existing services online and to provide new services where required. If you or someone you know is struggling with mental health issues as a result of the pandemic numerous external supports are available. No one is alone – we are all in this together.


Mental Health Supports During Covid-19


1) Resources Available for anyone

Bc211

Bc211 is a province-wide information and referral service that receives calls from those interested in helping seniors with basic needs such as grocery shopping, pharmacy drop-offs and check-ins. To register for the program, please visit the BC211 website.

BounceBack

Bounceback is a free program which assists adults and youth 15+ dealing with anxiety and depression by giving them the skills and strategies to manage these issues. British Columbians can register for free by visiting the BounceBack website.

Child and Youth Teams

The Ministry of Children and Family development is offering intake services and mental health counselling online and through the phone. To access these services please call your closest Child and Youth Mental Health clinic.

Foundry Virtual Clinic

Foundry is providing youth aged 12-24 with counselling, peer support, primary care, and family support through voice calls, video, and chat. Those interested in accessing these services should visit the Foundry website.

Free Online Mental Health First Aid

The BC Psychological Association is offering mental health support to any BC resident who is experiencing stress, anxiety, or uncertainty as a result of the COVID-19 pandemic. The organization will provide 30 minute telephone consultations to equip people with skills and strategies needed to manage mental stress induced by the crisis.

Here2Talk

Here2Talk provides all students currently registered in a BC post-secondary institution with access to free, confidential counselling and community referral services. These resources are available via app, phone, and the web, and can be accessed by visiting the Here2Talk website.

Living Life to the Full

Living Life to the Full is a Cognitive Behavioural Therapy based course designed to give people the skills needed to cope with stress, anxiety, and depression. The 8-week course is led by a trained facilitator and can be accessed through the Living Life to the Full webpage.

VictimLink BC

VictimLink BC provides immediate 24/7 support to victims of family or sexual violence through the phone. You can call 1-800-563-0808 or email VictimLinkBC@bc211.ca. VictimLinkBC@bc211.ca to get help.

Virtual Counselling Services

Virtual community counselling is available for individuals or groups at low or no cost through the Canadian Mental Health Association.

Y Mind

Offered through the YMCA, Y mind is a seven-week mindfulness program targeted at young adults aged 18-30 experiencing depression and anxiety. Those interested in learning more should visit the BC YMCA website.

Youthspace

Youthspace offers online crisis & emotional support chat for those under 30 years old. They’re open every night from 18:00 to 24:00 PST. For more information, please visit the Youthspace website.

Wellness Together Canada

The federal government has launched Wellness Together Canada to provide Canadians with mental health support throughout the COVID-19 pandemic. The tool gives users access to free online resources, tools, apps, and connections to trained volunteers and qualified mental health professionals. Please visit the Wellness Together Canada website to find out more. 

2) Support for Indigenous Peoples

To find out how to access the numerous support services available to indigenous peoples throughout the COVID-19 pandemic please consult the information provided by the First Nations Health Authority.

3) Supports available to Frontline Healthcare Workers

Mobile Response Team

Frontline healthcare workers dealing with mental health challenges as a result of the COVID-19 pandemic are able to get support through the mobile response team (MRT). To access these supports healthcare workers can dial 1-888-686-3032 or email MRT@phsa.ca.

Canadian Mental Health Association Online Resource Hub

The BC Division of the CMHA is planning to provide healthcare workers with an expanded online resource hub which will give them strategies and techniques to improve their mental health and well-being. This resource will be launched April 20, 2020.

Virtual Peer Support Service

The CMHA is planning to launch a phone and text-based peer support service in May 2020 to provide emotional support to healthcare workers. The service will be staffed by former long-term care and home support workers.

3) A List of Useful Articles and Other Resources

  • Advice from Anxiety Canada on what to do if you’re anxious or worried about COVID-19
  • Advice from BC Mental Health and Substance Use Services on how to support your mental health during the COVID-19 pandemic
  • Article from Psychology Today on how to stay emotionally healthy during the COVID-19 pandemic
  • A Guide on how to live with worry and anxiety amidst global uncertainty
  • Apps to support mental well-being
    • Headspace, Ten Percent Happier, Waking Up, Insight Timer, Prana Breath, Healthy Minds

If you are experiencing thoughts of distress, despair, or suicide call the CrisisCentre hotline at 1-800-SUICIDE (1-800-784-2433). If you need emotional support or information about other mental health related resources you can call 310-6789. Indigenous peoples can phone 1-800-588-8717 to access culturally safe crisis support.

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